Experienced writer, editor, and marketing manager — at your service

Holistic, consistent marketing comms across all your platforms, backed by 2 decades of experience and education in the field

Since 2016, I’ve served dozens of happy clients in tech, health, and education as a freelance writer, managing editor, and content strategist. I’ve dabbled in just about every flavor of business content and copy, including:

  • Short- and long-form SEO blog content
  • Website copy and landing pages
  • Email newsletters and automated workflows
  • Help Center content, chatbot copy, and other support materials
  • UX/UI app copy

So if you’re looking for a messaging maven who can regulate the pulse of all your customer-facing comms?

I’ve got your back.

Scroll on for more info on my services, education, and testimonials.

What I can do for your biz

Write

Branded copy, web content, and customer service materials that your customers actually want and need.

Edit

Proofread and revise content and copy for branding, accuracy, completeness, grammar, mechanics, and syntax.​

Publish

Format content for UX and accessibility, source and create visuals, and complete pre-publication checks.

Manage

Recruit, onboard, and manage a team of experienced content writers sourced from my own professional network.​

Strategize

Create content briefs and editorial calendars backed by social listening and keyword, topic, and audience research.

Partner

Conduct interviews with subject-matter experts and manage relationships with sponsors, affiliates, and partners.​

Client love

"Sure, Mel is an excellent writer. But she’s so much more than that. Mel has achieved the mythical balance of enthusiasm, creativity, and dependability. She jumps in with both feet, makes herself an expert in her assigned field, and delivers quality work. Every time."
Amy Caldwell
Content Strategist @ Breezy HR
"Mel works seamlessly as a member of our content team. She flexes her strengths as an editor, writer and content strategist. She is always on top of her game, and I know I can count on her to deliver exceptional work.

She often comes to me with new ideas that are backed by data and industry knowledge, and I appreciate her support, expertise and historical knowledge not only on the industry but on our company as a whole.

She can quickly pivot when new priorities come up or when timelines change. I know I can rely on her as a teammate. She’s a pleasure to work with!"
Carli Auran
Head of Growth @ Wag! Group Co.
"I've been working for and with Mel for over 5 years on a host of content writing and development projects. Right from the start, it quickly became apparent that Mel is 100% committed to ensuring the highest levels of editorial quality and integrity on any project she puts her name to.

Whether she's coordinating a team of writers on a months-long editorial campaign, developing comprehensive content strategies, or looking for simple but effective ways to drive website traffic and improve SEO rankings, Mel always strives for perfection.

When you work with Mel, you know exactly what you're going to get. She's a personable and efficient people manager, a creative thinker, and someone with the sort of high-level process development skills you need to drive a successful project from start to finish. Oh, and she's someone you'd be happy to have a coffee with anytime too!"
Tim Falk
Freelance Journalist & Content Writer
"Mel’s a talented writer and editor. As a managing editor, she developed a team of well-trained writers and launched several new projects over the course of our long-term gig.

She has strong administrative skills and has been a reliable, valued member of our editorial team. Her writing contributions are fantastic, too, and capture the style and voice we’re striving to achieve. Mel’s an excellent communicator and would be an asset to any writing or editorial project!"
Lindsay Lenser
Former Managing Editor @ Outdoorsy
"Mel approaches her work with creativity, thoughtfulness, and innovation. It is evident that writing is indeed her lifelong passion, and that’s something that truly shines through the quality of her work. She is incredibly prompt, reliable, and competent. 

In short, I simply could not select a sufficient number of positive words from the extensive English vocabulary to adequately describe Mel in a professional sense. I would hire her in a heartbeat, and hope we will be able to call her a member of our team for as long as possible."
Genna Ash-Brown
Former Editor @ StudyInternational

Education

Lander University

2015
BA, English
Greenwood, South Carolina

University of Winchester

2016
MA, Creative & Critical Writing
Winchester, England

Ready to make some marketing magic?